Privacy Policy

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Template only. This is a basic starting point. Have it reviewed by a legal professional for the jurisdictions you serve (e.g. GDPR, CCPA) before launch.

What we collect

When you use our contact form we collect your name, email address, business name and message so we can respond to your enquiry.

Chat assistant

Our website chat assistant is powered by AI. Messages you type are processed by our AI service provider (Cloudflare) to generate replies. If you share your name, contact details and business information, we save the conversation in a database and send a summary to our team by WhatsApp so we can follow up. Chats where you don’t share your details are not saved. Please don’t share sensitive information such as passwords or payment details in the chat.

How we use it

We use this information only to reply to you and to provide our services. We do not sell your personal data.

Sharing

We may use trusted providers (such as form-handling or email services) to process submissions on our behalf. They may only use your data to provide those services.

Retention and your rights

We keep enquiry data only as long as needed. You may request access to, correction of, or deletion of your data at any time.

Contact

Questions? Email hello@hopefullabsai.com.

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